SERVICES RENDERED BY OFFICES IN ANY ORGANIZATION

TORAN LAL VERMA

Office activities strictly speaking do not constitute a separate function. They are part of the major functions of the enterprise, like production, marketing, personnel, etc., and therefore, may be carried on in the functional departments themselves. However, services common to all the departments are usually carried out under one roof called “Central Office” or “Head Office”

The types of common services rendered by the office are listed below:

  1. Typing and duplicating service
  2. Stenography service
  3. Mailing service
  4. Filing service
  5. Stationery and supplies service
  6. Communication service
  7. Public relation service
  8. Maintenance service
  9. Library service
  10. Estate service
  11. Security service
  12. Hospitality service

It is obvious that the services which the office renders involve engagement of persons to ensure smooth and efficient performance of various organisational functions. With the growth of business activities, there has been a corresponding increase in the volume of transactions.

Besides, with technological innovations in the field of office work and environment, and the requirements of various laws of the land, the nature and scope of office services also have enlarged.

A modern office will have to face new challenges in future. Due to the rapid growth of industrial enterprises, massive data and information have to be gathered, recorded, analysed, stored and supplied.

Challenges due to mechanisation and automation along with the use of accounting machines, computers, photocopying machines and sophisticated filing equipment, etc., will have to be met with due preparedness. The ever-increasing number of overnment rules and regulations is also likely to add to office responsibilities in future. Above all, the necessity of keeping office expenditure at a minimum will naturally pose a real challenge at all times

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